1. Flash is firing but pictures are dark

The most common reason cause for this issue is the Sea Dragon flash is not synchronized with the camera. Here are simple steps to re-sync the Sea Dragon Flash:

  1. Power off the Sea Dragon flash.
  2. Push and HOLD test button, and power ON the flash.
  3. The flash-ready light should be blinking. Release the HOLD button.
  4. With your camera connected to the optical cable and flash, take a test picture. Important: Make sure your camera’s flash is set to FORCE ON so it always fires.
  5. The flash-ready light will stop blinking. The flash is now synchronized to your camera.

Note:  If the flash-ready light does not stop blinking after step “e”, make sure the optical cable is properly connected to the camera and flash.  Refer to the Sea Dragon Flash instruction manual for details about properly connecting the optical cable. The manual is also available online at https://www.sealife-cameras.com/manuals/

2. Flash not firing with DC2000 camera

Here are some common causes and solutions if the Sea Dragon flash is not firing or synchronized with the DC2000:

  1. The DC2000 will sync with the Sea Dragon Flash in any mode – UW Ext Flash, Program, Manual, Shutter Priority and Aperture Priority. The Sea Dragon Flash is factory programmed to fire with cameras that don’t use a pre-flash.  The DC2000’s UW Ext Flash and Manual modes do not use pre-flash, but Program, Shutter Priority and Aperture Priority modes do use a pre-flash.  You will need to re-sync the flash if switching between pre-flash and non-pre-flash modes.  To resync the strobe, power off the flash >>> push and hold the test button and power on the flash [status light will blink] >>> take a test picture [status light is solid] >>>  flash is now sync’d.  You may also update the firmware to version V1.08, which has a pre-flash on/off setting.  Turn pre-flash setting ON and all the modes will use pre-flash. 
  2. Check optical cable connection. Make sure both ends of the cable have a clean cut – If not, cut with a razor blade.  Inspect for bends, “kinks” in the cable – replace cable if there is a hard bend.  Make sure there are no obstructions inside the cable hold under the flash that prevents the light from reaching the light sensor – clean as needed. 

If this information does not fix the issue, please contact your local authorized SeaLife dealer or the distributor/service center in your country for further advice or possible repair service.

3. Flash fires sometimes but not all the time with DC1400 camera

If the Sea Dragon flash fires sometimes but not all the time, or fires on land and not underwater, check the following common causes:

Cable end must aim towards flash. Sometimes the cable is pulled back slightly and aiming towards the inner wall of the Flash Link adapter, which will cause firing issues.

Connecting Flash to Olympus, Sea&Sea and other underwater housings using a 7mm optical flash port

Above left: Not completely sealed
Above right: Completely sealed

On the flash end of the cable, remove the locking screw and make sure there is no debris trapped inside the opening hole of the flash head. Clean out with a cotton swab if necessary. Then, insert the cable completely into the locking screw so a little bit sticks out the other end (See picture). Now, attach locking screw to flash head and tug on cable to make sure it’s secure.

4. Compatible AA batteries

The Sea Dragon Flash SL963 is compatible with single-use alkaline or rechargeable NiMH AA batteries only.  We recommend Panasonic Eneloop AA NiMH rechargeable batteries.  Do not use Nickle-Zinc (NiZn), 14500-type Li-ion rechargeable or single-use Lithium AA batteries as those batteries have different voltage outputs that may damage the electronic circuitry and/or cause battery to overheat..

5. Connecting Flash to Olympus, Sea&Sea and other UW housings using 7mm optical flash port

All Sea Dragon Flashes will include an optical cable plug which is compatible with connecting the optical cable to Olympus, Sea&Sea and other underwater housings using a 7mm optical flash port.

If you purchased a Sea Dragon flash and did not receive the optical cable plug, please email proof of purchase to SeaLife or the distributor in your country to receive a free optical cable plug. The optical cable plug is also sold as a spare part:  MSRP $5.  Item SL96307.

Note: All the Olympus mirrorless camera housings include a rubber optical cable holder plugs. The plug can be used to block the inner camera’s flash or as an optical cable holder for connecting to the Sea Dragon flash.