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The purpose of the Leak Analysis is to check if the housing maintains an airtight seal before diving. After sealing the housing and applying the vacuum pump pressure, the housing monitors the internal air pressure for any changes. If the housing loses internal vacuum pressure, the phone will display “Leak Detected” or “Keep Pumping”, depending on the amount of pressure change. If the housing maintains vacuum pressure, the leak analysis will be successfully completed, and the housing is ready for diving.
Here are the most common causes for a loss of vacuum pressure resulting in leak analysis failure:
Inserting a hot phone into the housing before starting the leak analysis will also cause thermal expansion inside the sealed housing and vacuum pressure drop. A freshly charged phone may be hot. Also, unused apps running in the background will draw battery power and generate heat. Force off all apps running in the background, except for the SportDiver app. Also, allow a hot phone to cool down before starting the leak analysis.
If the above information does not fix the issue, please contact the SeaLife Service Center in your country for assistance. For a list of dealers/distributors that can offer repair service, please visit the SeaLife website at www.sealife-cameras.com/dealer-locator/
The SportDiver housing vacuum pressure check (leak analysis) works up to altitude of 6500 ft / 1980 m (11.6 psia). At higher altitude, the SportDiver LED status indicator will show red/green/yellow error code.
When diving at altitudes higher than 6500 ft, you will need to disable the leak alarm in the SportDiver app Settings Menu. Make sure you carefully set up the housing to avoid a leak – inspect, clean and lube O-rings, and properly seal the waterproof door. You also need to add pumps of vacuum pressure after sealing the housing even though the leak alarm is disabled. The vacuum pressure helps the waterproof door to fully seat itself into the housing, creating a strong seal.
The SportDiver app includes a Leak Alarm On/Off setting, however we do not recommend disabling the pre-dive vacuum pressure leak alarm unless diving at high altitude (See above). If you decide to turn off the Leak Alarm setting for some other reason, please understand that you are doing so at your own risk.
Important: Turning off the Leak Alarm setting will only disable the 3.5-minute pre-dive vacuum pressure check. The on-screen pressure gauge and “Keep pumping” message will not be displayed. The wet sensor leak alarm cannot be turned off and will remain enabled. You should still add two to three pumps of vacuum pressure after sealing the housing. The vacuum pressure helps the waterproof door to fully seat itself into the housing, creating a strong seal.
Replace the pre-installed medium-sized rubber grip tabs with the small-sized grip tabs. For some of the largest phone models, you may need to remove the grip tabs on the left side and use small grip tabs along the bottom. The online compatibility chart shows “0/S” in the grip tab size column, which means no grip tabs on left and small grip tabs on the bottom. The other grip tab sizes are in the white envelope included with the SportDiver. Please refer to the instruction manual for more details.
The internal vacuum pressure must be released before the housing can be opened. Unscrew the vacuum check valve cap. Use your fingertip to move the rubber yellow 1-way valve sideways to release the pressure. Do not push down the valve as that will not release the pressure. You may also use some unsharp object, like a pen cap, to move the valve sideways. Never use sharp object near the rubber 1-way valve.
The housing wrist strap included with the SportDiver UW camera attaches to the housing as shown below. Attached the looped end of nylon cord through the housing strap connector (A). The clip (B) is used for attaching the camera to your BCD (buoyancy Control Device) D-ring. Adjust the sliding lock (C) to tighten around your wrist.
Humid air or water drops trapped inside the underwater housing may condense on the cooler glass lens port and cause fogging. Here is the best way to prevent fogging:
Glare in the upper left corner may occur when a bright light or sunlight is behind you and there is an air gap above the phone. Light is passing through the air gap and reflecting off the inside of the glass lens port. To eliminate the gap [and glare], select the appropriate rubber grip tabs along the bottom and side. For example, the iPhone Pro-series fits well inside the SportDiver housing using medium size grip tabs, but that creates a gap above the phone. Using large grip tabs along the bottom and small grip tabs along the left side eliminates the gap. See iPhone Pro-series before and after pictures below.
The Google Pixel 9 Pro has a tiny LED located below the wide lens, which is only visible in low light. Applying a small piece of black electrical tape directly under the Wide lens eliminated the glare issue. We are looking into a software solution for this issue and will release an app update if and when a solution is found.
The volume button is being pressed accidentally. Move the rubber grip tabs around so they do not touch the iPhone buttons.
Move the rubber tip sideways to release internal vacuum pressure. Pushing the yellow 1-way valve down will not release pressure.
Here are some common causes and solutions for the rear housing buttons not working:
If the above information does not fix the issue, please contact the SeaLife Service Center in your country for assistance. For a list of dealers/distributors that can offer repair service, please visit the SeaLife website at www.sealife-cameras.com/dealer-locator/
We recommend using two standard alkaline AAA batteries, which will last about 50 hours of continuous use. Single-use lithium and NiMH rechargeable AAA batteries may also be used in the SportDiver with no known side-effect. When using non-alkaline batteries, the housing battery strength indicator on the top right of the SportDiver app display may not be accurate because NiMH and lithium AAA batteries operate at slightly different voltages than alkaline batteries.
Slide the phone over to the right (towards the latch) before lifting the phone out from the housing. If the left side of the phone is up against the grip tabs when you lift the phone out of the housing, it will lift the grip tabs up and out of the slots.
If the SportDiver housing does not power on, please try the following troubleshooting steps.
If the above information does not fix the issue, please contact the SeaLife Service Center in your country for assistance. For a list of dealers/distributors that can offer repair service, please visit the SeaLife website at www.sealife-cameras.com/dealer-locator/
It’s normal for the phone to become hotter than normal because it is sealed inside the housing with limited ventilation. However, the phone should not become hot enough to affect performance or display “overheating” message. Here are some tips on keeping the phone as cool as possible.
If you see the “Prepare phone” during your dive, it means something caused a temporary power interruption, which restarted the housing. This is rarely a manufacturing defect. The most common cause is water damage to the power switch or internal electronics, or corrosion on the battery contacts. Repair service is needed.
As a temporary solution, you can disable the Leak Alarm setting in the SportDiver app. This can be done while underwater, so you can continue the dive without seeing the “Prepare phone” message and pressure gauge. You know the housing is waterproof because it has already successfully passed the 3.5-minute pre-dive leak analysis. Turning off the Leak Alarm setting only disables the pre-dive leak analysis. It does not disable the wet sensor leak alarm.
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