The SeaLife Micro Cam Android app update version 3.9.1 was released to Google Play on January 15, 2025. The app includes compliance updates required by Google. 

If you encounter any app performance issues, please contact the USA SeaLife Service Center at service@sealife-cameras.com or contact the SeaLife distributor in your country by clicking here: http://www.sealife-cameras.com/authorized-dealer-locator

To correct wireless connectivity and downloading issues with the SeaLife Micro Cam app, please follow these steps:

1. The SeaLife Micro HD+ was originally released with the Action Cam HD app. The Action Cam HD app has been replaced with newer SeaLife Micro Cam app, which is available at Apple’s App Store for iPhones and iPads, and Google Play Store for Android smart phones and tablets. When searching the Apple App Store for “SeaLife Micro Cam” using an iPad, make sure to select “iPhone Only” from the dropdown menu on the top left of your iPad. The SeaLife Micro Cam app was originally developed for the iPhone but works equally well with an iPad.
2. Make sure your Micro HD+ is running on the latest firmware version V1.55. To download latest firmware, please visit the SeaLife website by clicking this link: https://www.sealife-cameras.com/firmware
3. Check that the camera is running the latest SeaLife Micro Cam app version and update the app if a new version is available. To check if your app is using the latest version, go to Apple’s App Store for iPhones/iPads or Google Play Store for android smart phones and tablets. You will see “Update” if an update is available. You will see “Open” if the latest app version is already installed on your device.
4. It is also recommended to update your smart phone or tablet to the latest operating system. Check your phone/tablet settings for available updates.
5. Some Android smart phones and tablets will continue searching for another wireless connection after you established WiFi connection with the camera. The result is the wireless connection between your phone and camera will be dropped. The solution is to temporarily turn off your phone 3G/4G Data or put the phone in airplane mode and then turn on WiFi. Both of these methods result in your phone’s data turned off and WiFi turned on.
6. If you have installed a VPN [virtual private network] app on your smart phone or tablet, disable the VPN before attempting to establish wireless connection with the Micro HD+ camera. The VPN app may interfere with the ability to wirelessly connect to the cameras.
7. Uninstall and reinstall the app. Pictures previously downloaded to the app will not be deleted because those files are also saved to your phone/tablet photo gallery.

If you are still experiencing wireless connection issues, please contact the USA SeaLife Service Center at service@sealife-cameras.com or contact the SeaLife distributor in your country by clicking here: https://www.sealife-cameras.com/dealer-locator

Make sure your iPhone/iPad settings allow the app to access photos. If this setting is not enabled, you will not be able to download pictures/videos from the Micro camera to your iPhone/iPad.

Important: If you already attempted to download pictures/videos before enabling the “access to photos” setting, you must delete and reinstall the app. After reinstalling the app, make sure “access to photos” setting is enabled as described above and try downloading files again.

When battery is empty, the camera may not have enough power to turn on and can lock-up and/or emit static sound from the speaker. Firmware update version V1.55 (for Micro HD+) fixes this issue. The firmware is available for free download on the SeaLife website: www.sealife-cameras.com/firmware

If you are not able to charge the battery or make USB connection with computer, please refer to section 5 below.

If the camera still does not power on, try this:
A. Push and hold the power and shutter buttons at the same time to force off the camera processor.

B. Connect camera to wall charger and charge for at least 20 minutes. If the camera does not respond to the wall charger, let it remain connected for 20 minutes.

C. Remove from wall charger and power on the camera.

If you are not able to get camera to power on, please contact the USA SeaLife Service Center at service@sealife-cameras.com or contact the SeaLife distributor in your country by clicking here: https://www.sealife-cameras.com/dealer-locator

If camera locks-up, push the shutter and power button at the same time to force off the camera. Make sure your camera firmware is updated – See section 3 above. If you still experience camera lock after updating the firmware, please notify the SeaLife Service Center at service@sealife-cameras.com. Include camera serial # and any details about when the lock-up occurred.

If the camera does not respond when connecting to your computer or wall charger, do this in order:

A. Thoroughly clean the gold-plated USB contacts on the camera and USB adapter using a cotton swab or cloth moistened with isopropyl alcohol. Do not use pencil eraser or other abrasives to clean the contacts as that will remove some of the gold plating. If you see any sign of corrosion on the gold contacts of the camera, notify your local service center for repairs. If you see any sign of corrosion on the gold contacts of the USB adapter, replace the adapter (item # SL50103). Note: The USB adapter is not waterproof and needs to be replaced if it got wet.

B. Make sure to only use the USB cable provided with your SeaLife Micro camera. Other micro-B type USB cables may not be compatible because of insufficient conductivity or lack of proper shielding. Replace the USB cable (item # SL51004) if you see any signs of corrosion or damage.

C. Connect camera to the USB wall charger or computer. If the camera does not respond when making the connection, push the shutter and power button at the same time and keep it connected to wall charger (or computer) for at least 20 minutes. After 20 minutes, disconnect USB adapter and power on the camera. With camera powered on, reconnect camera to wall charger (or computer). The camera should respond to make connection and display PC – Charge – Ext Power options.

Important note: If the camera responds to computer connection [by displaying PC icon] but your computer does not show connection, it is most likely a failure with the 3rd and/or 4th USB contact pins, which is used for data connection. If thoroughly cleaning the USB contacts and replacing the USB adapter does not resolve the connection issue, please contact the SeaLife Service Center for repairs.

If you are unable to resolve USB connection issue, please contact the USA SeaLife Service Center at service@sealife-cameras.com or contact the SeaLife distributor in your country by clicking here: https://www.sealife-cameras.com/dealer-locator

The Micro HD+’s maximum wifi range is about 200ft. The wifi signal range is less if there are obstructions, like walls and trees between the camera and smartphone or tablet. The wifi signal will not transmit underwater.

The camera includes a microphone lo